Cookie Policy

Last updated: January 15, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our platform.

This Cookie Policy explains how Fluenta uses cookies and similar tracking technologies on our AI-powered English learning platform.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly:

  • Authentication cookies: Keep you logged in to your account
  • Security cookies: Protect against fraud and unauthorized access
  • Session cookies: Maintain your session as you navigate

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform:

  • Google Analytics: Website traffic and user behavior analysis
  • Performance monitoring: Page load times and technical performance
  • Error tracking: Identify and fix technical issues

Functional Cookies

These cookies enhance your experience by remembering your choices:

  • Language preferences: Remember your chosen interface language
  • Learning settings: Save your personalized learning preferences
  • UI preferences: Remember your layout and display choices

Marketing Cookies (with consent)

These cookies are used to deliver relevant advertisements:

  • Advertising cookies: Show you relevant ads based on your interests
  • Social media cookies: Enable social sharing features
  • Retargeting cookies: Show you our ads on other websites
Your Cookie Choices and Controls

Cookie Consent

When you first visit our website, you can choose to accept or reject non-essential cookies through our cookie banner.

Browser Controls

You can control cookies through your browser settings:

  • Block cookies: Prevent all or specific types of cookies
  • Delete cookies: Remove existing cookies from your device
  • Private browsing: Use incognito/private mode

Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • Essential cookies: You may not be able to log in or use key features
  • Functional cookies: Your preferences won't be remembered
  • Analytics cookies: We can't improve our service as effectively
Third-Party Cookies

We use third-party services that may set their own cookies:

  • Google Analytics: Website analytics and user behavior tracking
  • Stripe: Secure payment processing
  • Intercom: Customer support chat functionality
  • Social media platforms: Social sharing and advertising
Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: info@fluenta-ai.com

Address: Fluenta Inc.
Flat 15 Station Road Barham Court Cuffley
Hertfordshire, EN6 4HY
United Kingdom