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Frequently Asked Questions

Find answers to common questions about English learning, Fluenta's features, and how to make the most of your language learning journey.

🚀 Getting Started

What is Fluenta and how does it work?

Fluenta is an AI-powered English learning platform that provides personalized tutoring, conversation practice, pronunciation coaching, and grammar checking. Our advanced AI adapts to your learning style and pace to accelerate your English improvement.

Key features include: real-time conversation practice with AI tutors, pronunciation analysis with instant feedback, grammar checking with explanations, and personalized learning paths based on your goals and current level.

How do I create an account and get started?
  1. Click "Start Free Trial" on our homepage
  2. Enter your email and create a password
  3. Take our 5-minute English level assessment
  4. Choose your learning goals (speaking, writing, pronunciation, etc.)
  5. Start your first lesson with our AI tutor

Your free trial includes access to all features for 7 days, no credit card required.

Is Fluenta suitable for my English level?

Yes! Fluenta adapts to all English levels from A1 (complete beginner) to C2 (advanced proficiency). Our AI assessment determines your current level and creates a personalized learning path.

Beginners (A1-A2): Basic vocabulary, grammar fundamentals, simple conversations
Intermediate (B1-B2): Complex grammar, fluency building, professional English
Advanced (C1-C2): Nuanced communication, academic writing, business English
How much does Fluenta cost?
Free Trial: 7 days with full access to all features
Monthly Plan: $14.99/month (cancel anytime)
Annual Plan: $149.99/year (17% savings, equivalent to $12.50/month)

All plans include unlimited access to AI tutoring, conversation practice, pronunciation coaching, grammar checking, and progress tracking.

⚡ Features & AI Tools

How accurate is Fluenta's AI pronunciation feedback?

Our AI pronunciation analysis achieves 98% accuracy compared to human speech therapists. We use advanced phoneme recognition technology trained on millions of speech samples from native English speakers.

The AI provides feedback on: individual sound accuracy, word stress patterns, intonation and rhythm, speaking pace, and overall clarity. You'll see specific recommendations for improvement with practice exercises.

Can the AI tutor help with grammar and writing?

Absolutely! Our AI grammar checker identifies errors in real-time and provides detailed explanations. Unlike basic grammar checkers, Fluenta explains the "why" behind corrections to help you learn.

Grammar Features:
  • Real-time error detection
  • Contextual corrections
  • Grammar rule explanations
  • Style and tone suggestions
Writing Support:
  • Essay structure guidance
  • Vocabulary enhancement
  • Academic writing help
  • Business communication
What conversation scenarios are available?

We offer 50+ real-world conversation scenarios covering professional, academic, and daily life situations:

Professional:
  • Job interviews
  • Business meetings
  • Presentations
  • Networking events
Travel & Daily:
  • Airport navigation
  • Restaurant ordering
  • Shopping
  • Medical appointments
Academic:
  • Class discussions
  • Thesis defense
  • Study groups
  • Professor meetings
How does progress tracking work?

Fluenta provides comprehensive analytics to track your improvement across all English skills:

Daily Metrics: Speaking time, accuracy scores, new vocabulary learned
Weekly Reports: Skill improvement trends, goal achievement, areas for focus
Monthly Assessments: Overall level progress, certification updates, personalized recommendations
Streak Tracking: Consecutive days of practice, motivation badges, achievement milestones

📚 Learning Tips & Methods

How much time should I practice daily?

We recommend 15-30 minutes of daily practice for optimal results. Consistency is more important than duration - daily 15-minute sessions are more effective than weekly 2-hour sessions.

Beginner
15-20 min/day
Focus on fundamentals
Intermediate
20-30 min/day
Build fluency
Advanced
25-45 min/day
Perfect nuances
What's the best way to improve my English accent?

Improving your accent requires focused practice on pronunciation, rhythm, and intonation. Here's our proven approach:

  1. Sound Training: Practice individual phonemes with Fluenta's pronunciation module
  2. Word Stress: Learn stress patterns in common words and phrases
  3. Rhythm & Flow: Practice connected speech and natural intonation
  4. Shadowing: Repeat after native speakers to develop muscle memory
  5. Record & Compare: Use our feedback system to track improvement

Remember: accent reduction takes time. Focus on clarity and confidence rather than perfect imitation.

How can I overcome my fear of speaking English?

Speaking anxiety is common among English learners. Fluenta's AI tutors provide a judgment-free environment to build confidence:

Start Small: Begin with short responses and gradually increase complexity
Practice Privately: Build confidence with AI before speaking to humans
Focus on Communication: Prioritize getting your message across over perfect grammar
Celebrate Progress: Acknowledge improvements, no matter how small
Use Scenarios: Practice specific situations you'll encounter in real life

Our AI tutors are designed to be patient, encouraging, and supportive - creating a safe space to make mistakes and learn.

What's the fastest way to expand my vocabulary?

Effective vocabulary building requires strategic learning and regular practice:

Learning Strategies:
  • Learn words in context, not isolation
  • Focus on high-frequency words first
  • Use spaced repetition for retention
  • Learn word families and collocations
Practice Methods:
  • Use new words in conversation practice
  • Write sentences with target vocabulary
  • Read texts at your level
  • Keep a personal vocabulary journal

Fluenta's AI identifies vocabulary gaps and suggests relevant words based on your goals and interests.

🔧 Technical Support

What devices and browsers does Fluenta support?

Fluenta works on all modern devices and browsers with internet access:

Computers:
  • Windows 10+
  • macOS 10.14+
  • Linux (most distros)
  • Chromebook
Mobile Devices:
  • iPhone (iOS 14+)
  • Android (8.0+)
  • iPad (iPadOS 14+)
  • Android tablets
Browsers:
  • Chrome (recommended)
  • Safari
  • Firefox
  • Edge

For best performance, we recommend using Chrome or Safari with a stable internet connection.

My microphone isn't working for speaking practice. What should I do?

Microphone issues are usually easy to fix. Try these troubleshooting steps:

  1. Check permissions: Ensure your browser has microphone access for Fluenta
  2. Test your mic: Verify it works in other applications
  3. Close other apps: Some programs can block microphone access
  4. Refresh the page: Sometimes a simple refresh resolves the issue
  5. Try a different browser: Chrome typically has the best compatibility
  6. Check system settings: Ensure the correct microphone is selected

If issues persist, contact our support team for personalized assistance.

Can I use Fluenta offline?

Fluenta requires an internet connection for AI features like conversation practice, pronunciation analysis, and real-time feedback. However, some features work offline:

Online Required:
  • AI conversation practice
  • Pronunciation analysis
  • Grammar checking
  • Progress sync
Offline Available:
  • Downloaded lesson materials
  • Vocabulary flashcards
  • Grammar reference
  • Reading exercises

We're working on expanding offline capabilities in future updates.

How do I cancel my subscription?

You can cancel your subscription anytime without penalties:

  1. Log into your Fluenta account
  2. Go to Settings > Subscription
  3. Click "Cancel Subscription"
  4. Choose your reason (optional feedback)
  5. Confirm cancellation

After cancellation, you'll retain access until your current billing period ends. All your progress and data remain saved if you decide to reactivate later.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help!